Privacy Policy

1. Introduction

Derrick Creative LLC ("Derrick Creative," "we," "us," or "our") operates the website derrickcreative.com and provides photography, videography, and event media services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.

By using our website or services, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our website or services.

2. Information We Collect

Information You Provide Directly

We may collect the following personal information when you contact us, submit an inquiry, or book our services:

  • Name and contact information (email address, phone number, mailing address)

  • Event details (date, venue, type of event)

  • Photos or videos you share with us for project purposes

  • Payment information (processed securely through third-party payment processors; we do not store full card details)

  • Any other information you voluntarily provide in communications

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address and approximate location

  • Browser type and operating system

  • Pages visited and time spent on the site

  • Referring URLs

This information is collected through standard web server logs and analytics tools (such as Google Analytics) to help us understand how visitors use our site.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries and communicate with prospective and current clients

  • To deliver photography, videography, and event media services you have booked

  • To process payments and send invoices

  • To send booking confirmations, event reminders, and delivery notifications

  • To request reviews or testimonials after services are completed

  • To improve our website and services

  • To comply with legal obligations

We do not use your personal information for automated decision-making or profiling.

4. Media and Promotional Use

Photographs and videos captured during your session or event may be used by Derrick Creative LLC for portfolio, marketing, and promotional purposes (including on our website and social media) unless you have entered into a separate agreement restricting such use.

If you wish to opt out of promotional use of your images or videos, please notify us in writing prior to your session or event.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We work with trusted third-party platforms such as HoneyBook (client management), Zola (wedding platforms), and Thumbtack (lead generation), as well as payment processors. These providers have their own privacy policies and are contractually required to protect your information.

  • Legal Requirements: We may disclose information if required to do so by law or in response to valid legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.

  • Subcontractors: When we work as a subcontractor (e.g., for George Street or similar companies), the primary vendor may also have access to event-related information under their own privacy practices.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, and comply with legal obligations. Client project files, including photos and videos, may be retained for a period of time following delivery to allow for re-delivery requests, after which they may be deleted.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that inaccurate or incomplete information be corrected.

  • Deletion: Request that we delete your personal information, subject to certain legal exceptions.

  • Opt-Out: Opt out of marketing communications at any time by contacting us directly.

To exercise any of these rights, please contact us at the information provided in Section 11.

9. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser; however, disabling cookies may affect certain functionality of the site.

10. Third-Party Links

Our website may contain links to third-party websites (such as booking platforms, social media, or review sites). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. SMS Messaging

Types of Messages

By opting in to SMS communications from Derrick Creative LLC, you agree to receive the following types of text messages:

  • Booking confirmations and contract reminders

  • Event reminders and day-of logistics

  • Gallery and video delivery notifications

  • Customer support responses

Message Frequency and Rates

Message frequency varies based on your interactions with us — typically a small number of messages per booking. Message and data rates may apply. Contact your mobile carrier for details on applicable rates.

How to Opt Out

You may stop receiving SMS messages at any time by replying STOP or UNSUBSCRIBE to any text message you receive from us. After opting out, you will receive a single confirmation message and no further SMS communications will be sent, except as required by law.

How to Get Help

For help with SMS messages, reply HELP to any message you receive from us, or contact us directly at derrick@derrickcreative.com.

SMS Data Privacy

Mobile information, including your phone number and SMS opt-in consent, will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent records will not be shared with any third party, except with message aggregators and technology service providers strictly necessary to deliver SMS communications on our behalf. These providers are contractually required to protect your information.

SMS registration data, phone numbers, and consent records are not sold, rented, traded, or otherwise transferred to external organizations, except as required by applicable law.

We maintain administrative, technical, and contractual controls to prevent unauthorized access, use, or sharing of SMS opt-in data and related user information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Derrick Creative LLC
Email: derrick@derrickcreative.com
Website: derrickcreative.com
Washington, D.C. area

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.